Can You Speak Over the Telephone. Как вести беседу по телефону - страница 18
IV. In what situations would you say the following?
1. Could you put me through to somebody who can tell me the take-off time of the plane to Milan? 2. What time does the coach leave for the airport? 3. I’ll go to the airport on my own. 4. Where can I pick up the ticket? 5. “Mezhdunarodnaya Kniga” is concerned with a wide range of records, books, stamps and other goods. 6. I would like to rent an apartment for a year. 7. Will you check my telephone line, operator? It doesn’t operate properly. 8. When is Flight 903 due to get to Washington? 9. What is the arrival time of the train from Liverpool? 10. I’m afraid your charge for the summer cottage is too high.
V. Make inquiries by phone:
1. about the take-off time of the plane to Moscow; 2. about the arrival time of the train from Paris; 3. about the goods the company is importing; 4. about the accommodation at the hotel; 5. about books dealing with modern British and American fiction, available at the shop; 6. about the trunk-call which is delayed
Working in groups of two, read aloud the following Telephone Dialogues.
Secretary: Consular Department.
Mr Ноrn: Good morning. This is Horn speaking.
Secretary: Good morning, Mr Horn. Could I help you?
Mr Horn: Five days ago I sent you my passport to obtain a visa for a business trip to the Soviet Union.
Secretary: Wait a minute, Mr Horn. I’ll make some inquiries. (After two minutes’ interval.) Yes, Mr Horn, we have your completed application form and your passport. But you did not send us three passport-size photographs.
Mr Horn: I’m afraid I didn’t. The thing is, I don’t have them.
Secretary: Then go to the local photographer and have the pictures taken.
Mr Horn: Thank you. If I send the photographs tomorrow, when can I have my passport back?
Secretary: We need at least seven clear days to issue a visa. In your case we’ll do it in three days.
Mr Horn: You are very kind, thank you. Good-bye.
Secretary: Good-bye, Mr Horn.
Miss Dodge: Good afternoon. Could I speak to somebody from the Soviet Consular Department, please?
Secretary: Good afternoon. Secretary’s speaking.
Miss Dodge: My name is Dodge. I am going to visit the Soviet Union as a tourist.
Secretary: You are welcome, Miss Dodge.
Miss Dodge: Should I apply for a visa personally or by post?
Secretary: Any way you wish.
Miss Dodge: What documents should I submit to the Consular Department, pдease?
Secretary: A completed application form, your passport, three recent passport-size photographs, and a letter from your travel agent.
Miss Dodge: Do I have to get in touch with a travel agency?
Secretary: Yes, Miss Dodge. All individual tourist trips to the Soviet Union are arranged through the “Intourist” Travel agency.
Miss Dodge: Can’t I arrange it through the Consular Department?
Secretary: I’m afraid, Miss Dodge, you cannot. It is done for your convenience. The “Intourist” will take care of the tickets and your hotel accommodation in the USSR.
Miss Dodge: Thank you very much. When you are open?
Secretary: Monday through Friday. Our Consular office is closed on Saturdays and Sundays and on all legal holidays.
Miss Dodge: Thank you again, Miss Secretary.
Secretary: You are welcome. Good-bye.
Miss Dodge: Good-bye.
Mr Stock: Hello, is this the Soviet Consular Department, please?
Secretary: Yes, it is.
Mr Stock: This is Stock speaking. I would like to make some inquiries about the Soviet visa.
Secretary: Have you sent the documents to the Consular Department, Mr Stock?
Mr Stock: Not yet. The matter is, I don’t have the passport at present. It is with the Foreign Office.
Secretary: Then I connect you with our Vice-Consul, Mr Stock.
Vice-Consul (after a minute): Speaking.
Mr Stock explains his situation.
Vice-Consul: As a rule, Mr Stock, the Consulate does not issue visas without the applicant’s passport.
Mr Stock: This is an urgent business trip to Leningrad, Mr Vice-Consul, and the passport will be available from the Foreign Office within three days, I am sure.